Solution Focused Conflict Resolution

 

Poor working relationships are one of the biggest drains of corporate energy and resource. It is also the greatest source of individual stress and consequent sickness. This waste of resource and loss of productivity is entirely avoidable and a Solution Focused approach offers the simplest and most direct way to good working relationships.

This will be a practical workshop in which participants will learn a set of conversational skills designed to resolve conflict and develop collaborative working relationships directed at a common purpose.

A number of specific skills will be taught and practiced including:

Establishing the common ground Defining the bottom line Recognition of skills and abilities

Charting progress Creating specifications Targeted appreciation

This one day programme will be invaluable for anyone who works with or is likely to work with a ‘difficult’ colleague. It will be especially useful to managers who need their staff to work with them and not against them.