Sunday 17th August 2014
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Solution Focused Conflict Resolution

"We don’t have to like each other; we do have to work together”

Poor working relationships are one of the biggest drains of corporate energy and resource. It is also the greatest source of individual stress and consequent sickness. This waste of resource and loss of productivity is entirely avoidable and a Solution Focused approach offers the simplest and most direct way to good working relationships.

About Theses Programmes
This will be a practical workshop in which participants will learn a set of
conversational skills designed to resolve conflict and develop collaborative working relationships directed at a common purpose.
Content
A number of specific skills will be taught and practiced including:

  • Establishing the common ground
  • Defining the bottom line
  • Recognition of skills and abilities
  • Charting progress
  • Creating specifications
  • Targeted appreciation

Who Are They For?
This one day programme will be invaluable for anyone who works with or is likely to work with a ‘difficult’ colleague. It will be especially useful to managers who need their staff to work with them and not against them.
 
Course Dates & Locations
If you are interested in booking a place on one of our forth coming courses please select the most suitable course for your location and calender and enter the number of places you require.
Location Course Dates Price (inc VAT) Info Booking
No course dates currently available